Elliott & Harvey Lawyers ABN 73 163 993 584 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.
We are dedicated to safeguarding the privacy of our clients, contacts, suppliers and employees (“you” “your”) and to complying with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy only applies to some information we manage for the purposes of or in connection with our firm’s obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (the AML/CTF Act).
1.1 We collect personal information necessary to provide legal services, which may include:
(a) Personal details, including full name, date of birth, address, email address, occupation, mobile/landline phone number;
(b) Identification information, including copies of identification documents (eg driver’s licence, passport) and unique identifiers (eg driver’s licence or passport number);
(c) Financial information, including bank account details, assets and liabilities (if necessary);
(d) Your circumstances, including information relevant to the matter/s in which you have instructed us (eg your family, beneficiaries, legal interests); and
(e) Medical information, including health and medical information related to capacity (if necessary);
1.2 For Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) and Verification of Identity (VOI) purposes, we may also collect:
(a) Evidence of identity (e.g., government-issued ID, utilities bill);
(b) Information as to whether you are a politically exposes person or associate of one;
(c) Details related to the source of funds and ownership of assets.
2.1 We generally collect personal information through:
(a) Direct contact, including consultations (face-to-face or via video conferencing), phone calls and emails;
(b) Documents, including forms, online submissions and identity verification;
(c) Third parties, including banks, accountants, financial planners/advisors, medical professionals, family members and government registries;
(d) Electronic verification services for identity checks (VOI), to comply with professional standards; and
(e) We may also collect information from external services such as public records, financial institution, public records and professional intermediaries to comply with our AML/CTF obligations.
3.1 We collect and use your personal information to:
(a) Respond to enquiries;
(b) Provide legal advice and services;
(c) Prepare legal documents;
(d) Meet legal and regulatory requirements, including AML/CTF and VOI obligations;
(e) Comply with the Customer Due Diligence requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2009 (AML/CTF Act), including:
(f) For VOI purposes, we use personal data to verify your identity as part of property transactions, document execution and other services.
3.2 We are required to collect certain information and documentation to comply with requirements set out by the Queensland Law Society (QLS).
4.1 We may share some relevant personal information with:
(a) Third-party professionals, for example accountants, financial institutions, or other advisers involved in your matter;
(b) Regulatory bodies, including AUSTRAC, land registries, courts, and other government agencies, as required by law;
(c) Identity verification providers for VOI compliance, including service providers approved by ARNECC and QLS;
(d) Third-party service providers, for example archival, auditing, accounting, website or technology services.
4.2 We may disclose personal information without consent where required by law, such as under AML/CTF or VOI compliance.
5.1 If you are a client and are unable to provide us with your personal information, necessary to meet our obligations, we may not be able to provide you with the service you have requested.
6.1 Some of our service providers (for example IT services, cloud storage or VOI verification services) may store data overseas. Where this occurs, we take reasonable steps to ensure that your personal information is protected in accordance with Australian privacy law and any applicable data protection regulations in other jurisdictions.
7.1 We take appropriate measures to protect your personal information from misuse, interference, loss and unauthorised access. For example, we use secure storage for our physical and digital files to ensure they are protected.
7.2 We retain your personal information only for as long as necessary to:
(a) Provide legal services; and
(b) Comply with legal, regulatory, and professional obligations (including AML/CTF and VOI).
7.3 Once your personal information is no longer required, we will securely destroy or de-identify it, unless required by law to retain it.
8.1 You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete. Unless we are subject to certain obligations or restrictions on giving you access to the information, we will make the information available to you within 30 days, upon proof of your identity.
8.2 To access or correct your information, please contact us using the details listed in the “Contact Us” section below.
9.1 If you believe we have not adhered to our privacy commitments, please contact us directly at:
Email: enquires@ehlaw.com.au
Phone: +61 7 3343 2666
9.2 Note: we may require proof of your identity before we can process your complaint.
9.3 We will investigate your concern and respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au/privacy/privacy-complaints.
10.1 We may update our Privacy Policy from time to time. The latest version will always be available on our website.
11.1 If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Attention: Privacy Officer
Elliott & Harvey Lawyers
PO BOX 6196
Upper Mt Gravatt Qld 4122
Version 1
As at 29 June 2026.
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